Terms of Service
Kalwun Development Corporation Limited ACN 065 676 717
Trading as Jellurgal Aboriginal Cultural Centre

COVID-19 Important Information

Terms and Conditions for Online Bookings

Terms and Conditions for Online Shop

Refunds and Returns Policy

COVID-19 Important Information

The following changes have been made to Jellurgal's operations in order to ensure the safety of our visitors and staff during the COVID-19 situation.

  • Jellurgal is ensuring limited daily visitor numbers to enable social distancing.
  • Bookings for our Jellurgal Walkabout tour can only be purchased online in limited numbers. Walk-in bookings cannot be accepted at this time.
  • Queensland Government restrictions will be applicable at all times in our cafe area, with hygiene in this area a high priority. Contact details for visitors will be requested.  
  • For the safety of all staff and visitors, all Jellurgal staff have been training in accordance to COVID -19 hygiene regulations and we have placed sanitising stations at the entrance and exit of the building as these are high traffic areas. Safe cleaning procedures are in place to ensure the safety of all visitors and staff. 
  • Jellurgal has implemented safety measures to ensure social distancing of 1.5 metres physical distance between each person (not from the same household), we ask that you please respect and follow social distance markers and safety of others. 
  • Jellurgal encourages cashless transactions.
  • Jellurgal is operating under a COVID -19 Safety Plan in accordance with the Queensland Government (see www.covid19.qld.gov.au for more information)

Important

  • If you have been asked to self-isolate, please do not visit Jellurgal.
  • If you have cold or flu symptoms, we ask that you delay your visit until you are well again. Please contact the centre to discuss and tour booking rescheduling required.
  • We have changed our ticketing process to a pre-purchase, contactless system to keep you safe.
  • Capacity is limited in our centre and cafe area and, at this stage, one person from each party is required to complete a COVID-19 Pre-Screening Record on arrival.

Terms and Conditions for Online Bookings

1. General

1.1 These Terms and Conditions of booking set out the Operator’s obligations to the Customer’s commitments to the Operator when the Customer books a Jellurgal Aboriginal Cultural Centre Tour or Jellurgal Aboriginal Cultural Centre Service.

1.2 These obligations, combined with the information contained on any Booking Request Form or Booking Confirmation Form, are the basis of the Operator’s contract with the Customer.

1.3 It is important that the Customer read through the Terms and Conditions before the Customer books a Jellurgal Aboriginal Cultural Centre Tour and Jellurgal Aboriginal Cultural Centre Service.

1.4 It is important to understand that these Terms and Conditions apply for all Jellurgal Aboriginal Cultural Centre Tours and Jellurgal Aboriginal Cultural Centre Services with the Operator whether the Customer has chosen to read them or not, and they are applicable to all the persons attending the Jellurgal Aboriginal Cultural Centre Tour and Jellurgal Aboriginal Cultural Centre Service.

2. Definition and Interpretation

2.1 In this Agreement, the Parties agree:

(a) “Agreement” means this agreement between the Operator and the Customer.

(b) “Arrangements” means the date, time and other details of the Jellurgal Aboriginal Cultural Centre Tour booked through the Operator in accordance with this agreement or any other agreement between the Customer and the Operator.

(c) "Booking" means the Arrangement the Customer made with the Operator for the Jellurgal Aboriginal Cultural Centre Service or Jellurgal Aboriginal Cultural Centre Tour.

(d) "Booking Agent" means the Operator’s consultant/contractor or employee with whom the Customer make the Arrangements with for the Jellurgal Aboriginal Cultural Centre Tour.

(e) “Booking Confirmation form” means confirmation of an electronic eticket purchased for the purpose of a Jellurgal Aboriginal Cultural Centre Tour.

(f) “Booking Request Form” means any form adopted by the Operator and provided to the Customer for the purpose of making a Booking for a Jellurgal Aboriginal Cultural Centre Service.

(g) "Booking Price" means the amount charged for the Jellurgal Aboriginal Cultural Centre Tour or Jellurgal Aboriginal Cultural Centre Service as advised to the Customer by the Operator’s Booking Agent at the time of Booking. Any amounts published are in Australian dollars.

(h) “The Customer” means the person or persons who make a Booking with the Operator.

(i) “Departure Location and Service Location” means the place identified on the Booking Confirmation Form.

(j) “Departure Time and Service Time” means the time of the Booking as stated on the Booking Confirmation Form.

(k) “E-ticket” means an electronic ticket purchased online through the website Jellurgal.com.au

(l) “Jellurgal Aboriginal Cultural Centre Tour" means Jellurgal Walkabout Tour, Jellurgal Journey Tour, Jingeri Jellurgal Tour.

(m) “Jellurgal Aboriginal Cultural Centre Service” means Welcome to Country ceremonies and Dance Performances.

(n) “the Operator” means Kalwun Development Corporation Limited (ACN 065 676 717).It also includes reference to the Operator’s employees, agents, affiliates and related third parties.

(o) “Party” means a party to this Agreement.

(p) “In Writing” means by facsimile, email and/or letter.

(q) “Wildlife” means wild animals collectively; the native fauna (and sometimes flora) of a region.

2.2 In the interpretation of this Agreement:

(a) references to legislation or provisions of legislation include changes or re-enactments of the legislation and statutory instruments and regulations issued under the legislation;

(b) the parties to this Agreement shall each be referred to as a “Party”, and may collectively be referred to as the “Parties”;

(c) words denoting the singular include the plural and vice versa, words denoting individuals or persons include bodies corporate and vice versa, references to documents or agreements also mean those documents or agreements as changed, novated or replaced, and words denoting one gender include all genders;

(d) grammatical forms of defined words or phrases have corresponding meanings;

(e) the Parties must perform their obligations on the dates and times fixed by reference to the Gold Coast, Queensland; and

(f) reference to an amount of money is a reference to the amount in the lawful currency of the Commonwealth of Australia.

3. Booking

3.1 To book a Jellurgal Aboriginal Cultural Centre Service with the Operator, the Customer must make a Booking with the Operator via a Booking request form and pay the Booking Price. By paying the Booking Price the Customer confirms the accuracy of all information the Customer have provided to the Booking Agent and the Customer accepts these Terms and Conditions.

3.2 To make a Booking for a Jellurgal Aboriginal Cultural Centre Tour the Customer must purchase an e-ticket through the website jellurgal.com.au. The Parties agree that purchasing an e-ticket constitutes an offer by the Customer to enter into a contract with the Operator on the terms set out in this document.

3.3 Print e-ticket and present at Jellurgal Aboriginal Cultural Centre upon arrival.

3.4 Tour participation only granted on presentation of printed e-ticket.

3.5 Valid photo ID and credit card used for purchase may be required to validate.

3.6 The Terms and Conditions constitute the entire Agreement between the Customer and the Operator. It must be understood that if the Customer makes a Booking via telephone or internet, the Customer accepts the Operator’s booking Terms and Conditions.

3.7 The Customer must check all documents (including any tickets or vouchers) that the Operator sends to the Customer and contact the Operator at once if any information on the Booking Confirmation form or any other document appears to be inaccurate, incorrect or incomplete.

3.8 Some Bookings may be subject to promotional terms and conditions, which will be detailed on the website Jellurgal.com.au at the time of booking. All concession Bookings will only be available to pensioners, students and seniors upon the presentation of a valid identification document.

3.9 Should the Customer request a group booking (2 or more people), the Operator may impose a minimum attendance requirement. Any minimum attendance requirement will be detailed at the time of booking on the website. Should this minimum attendance number not be reached a surcharge may be imposed.

4. Amendments to Terms

4.1 The Operator reserves the right to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon notification on the Operator’s website and to the Customer In Writing. If the Customer elects to continue with the Booking after receiving notice of an amendment to these Terms and Conditions, the Customer’s election will be deemed to be acceptance of those amendments.

5. Payments to Us

5.1 Bookings are not confirmed or guaranteed until the Booking Price has been paid and the confirmation has been issued to the Customer.

5.2 No confirmation will be issued until the Booking Price has been paid. The Booking Price is correct at the time of publication but the Operator reserves the right to amended the Booking Price without prior notice.

5.3 The Customer shall not be entitled to a refund where the Customer elects to cancel the Booking less than 7 days before for a Jellurgal Aboriginal Cultural Centre Service. For the avoidance of doubt, the Parties acknowledge that the Customer is forfeiting either part or all of the Booking Price as compensation for the Operator’s Loss suffered as a result of the Customer’s breach of the Agreement. If the Customer cancels any service booking, for whatever reason, any deposit paid is non-refundable. Special conditions around COVID-19-related cancellations will be considered.

5.4 E-Tickets (tickets purchased online for a Jellurgal Aboriginal Cultural Centre Tour) are non-refundable and cannot be transferred. Special conditions around COVID-19-related cancellations will be considered.

5.5 Cancellations of any Booking for a Jellurgal Aboriginal Cultural Centre Service must be sent in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. and will incur the following fees/conditions:

a) cancellations made within seven (7) days of the booking: 50% of the total Booking Price;

b) cancellations made within forty-eight (48) hours of the booking: 75% of the total Booking Price paid;

c) cancellations made within twenty-four (24) hours of the booking: 100% of the total Booking Price paid.

5.6 Notwithstanding the above, the Parties acknowledge that the abovementioned procedure shall not apply to the extent that it is inconsistent with the provisions of the Competition and Consumer Act 2010 (Cth).

5.7 All credit and debit card purchases are made through a secure payment facility. Your credit and debit card will be debited at the time of ordering. In the unlikely event that you believe any unauthorised use of your card has occurred, please immediately notify Jellurgal Aboriginal Cultural Centre via email and contact your bank through your usual communication method.

6. Changes By the Customer

6.1 Any request by the Customer to amend the Booking must be made In Writing.

7. Changes By Us

7.1 If the Operator has to make a significant change to the Customer’s Arrangements at any time the Operator will inform the Customer as soon as possible.

7.2 The Operator reserves the right at any time to cancel or change any Arrangements made, and to substitute, if appropriate, alternative Arrangements, without accepting liability.

7.3 If the Customer are unsatisfied with the alternative arrangements referred to in clause 7.2 (above) the Customer must advise the Operator in Writing within seven (7) days of being notified of the alternate arrangements. If you fail to notify the Operator, no refund will be provided and any deposit paid will be deemed abandon. Any monies paid for the Deposit will be deemed monies for services rendered for making a booking for a Jellurgal Aboriginal Cultural Centre Tour and Jellurgal Aboriginal Cultural Centre Services and will not be refunded, unless required by Competition and Consumer Act 2010 (Cth).

7.4 The Operator reserves the right to cancel any Booking, itinerary or tour (before the commencement date of the Arrangement), due to force of nature, health concerns or any other reason outside of the Operator’s control that the Operator, in the Operator’s absolute discretion, may determine. Force of nature events include (but are not limited to) war or threat of war, riot, civil strife or unrest, act of god, strikes, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, changes imposed by rescheduling or cancellation of flight or transport by airline or road traffic conditions, or any other event that is beyond the reasonable control of the Operator.

8. Customer’s Warranties and Covenants

8.1 The Customer Warrants to the Operator that he/she:

(a) and/or all of the members of their Booking has sufficient understanding of the language of English to receive and understand verbal and written instructions and directions;

(b) understands that participating in the Jellurgal Aboriginal Cultural Centre Tour involves an assumption of risk by the Customer;

(c) does not suffer from any medical conditions or physical or mental impairments which will affect their ability to attend the Jellurgal Aboriginal Cultural Centre Tour;

(d) will act in accordance with the instructions of the Operator, its employees and agents during the entirety of the Jellurgal Aboriginal Cultural Centre Tour; and

(e) understands that a breach of any of the warranties in this clause shall constitute a breach of this Agreement, which shall entitle the Operator to terminate the Agreement.

8.2 The Parties expressly agree that the Operator may, at its own unfettered discretion, revoke any member of the Booking’s permission to attend the Jellurgal Aboriginal Cultural Centre Tour and where that Customer has breached its warranties. For the avoidance of doubt, the Operator’s actions in electing to revoke the Customer’s permission to attend the Jellurgal Aboriginal Cultural Centre Tour does not amount to waiver of its right to terminate under 8.1(e).

8.3 The Customer covenants with the Operator that he/she will:

(a) follow all directions from the Operator, it employees and agents;

(b) accept the decision(s) of the Operator and/ or its employees or agents as final;

(c) inform the Operator, its employees or its agents immediately if he or she is does not wish to participate in any particular activity on the Jellurgal Aboriginal Cultural Centre Tour;

(d) inform the Operator, its employees or its agents immediately if he or she is unable to understand any directions or instructions by the Operator, its employees or agents;

(e) not smoke while on the Jellurgal Aboriginal Cultural Centre Tour; and

(f) not disturb any of the historic sites, Aboriginal sites or other places or sites visited as part of the Jellurgal Aboriginal Cultural Centre Tour;

(g) undertake when walking on the Jellurgal Aboriginal Cultural Centre Tour will:

(i) respect all plant, rock and wildlife encountered;

(ii) not remove or damage any plant, wildlife or rock;

(iii) not engage with or feed any wildlife;

(iv) avoid, to their best of their ability, walking on sensitive vegetation;

(v) appreciate and respect the local wildlife;

(vi) walk as quietly as possible to reduce the likelihood of disturbing the wildlife;

(vii) stay on the allocated path regardless of whether it is muddy, rough or undesirable to walk on to ensure there is limited erosion as a result of tour; and (viii) will carry and remove any and all rubbish.

9. Liability

9.1 The Customer agrees to observe and obey all rules and warnings provided by the Operator, the Operator’s employees and/or agents, and further agree to follow any oral instructions or directions given by the Operator, the Operator’s employees and/or agents.

9.2 The Customer acknowledges that there may be some inherent risk associated with the Arrangements. The Customer assumes full responsibility for personal injury to yourself, injuries to others and further release and discharge the Operator from all actions, suits, claims, demands and causes of action whatsoever at law, in equity and under statute which the Customer may have or for this document would, could or might at any future time have or have had against the Operator in respect of or arising out of either directly or indirectly the services the Operator provides.

9.3 The Customer agrees to pay for and indemnify the Operator against all claims in relation to, all damages caused to any property owned, rented or lease by the Operator as well as any third party’s facilities visited as part of the Arrangements caused by the Customer’s neglect, reckless or wilful actions. The Operator will not be held liable for the conduct of any third party supplier, operator or venue visited as part of the Jellurgal Aboriginal Cultural Centre Tour and Jellurgal Aboriginal Cultural Centre Services.

9.4 The Customer agrees to and hereby assumes all risk, dangers and hazards associated with use or participation in the Arrangements, including the possible risk of severe or fatal injury to others. In addition to the foregoing, these risks include but are not limited to the following:

(a) the possibility of bodily injury; and

(b) being in altercations with others (which is not condoned or tolerated by the Operator).

9.5 The Customer agrees to indemnify the Operator from all third party actions, suits, claims, demands and causes of action whatsoever at law, in equity and under statute as a result of the Customer’s behaviour and actions.

9.6 The Customer acknowledges that the Customer is solely responsible for any and all property brought on the Jellurgal Aboriginal Cultural Centre Tour and Jellurgal Aboriginal Cultural Centre Services and the Operator will not be held liable for any damage caused to any property brought by the Customer on the Jellurgal Aboriginal Cultural Centre Tour.

10. Behaviour

10.1 The Customer must adhere to the current laws of Australia and the Customer is responsible for their own behaviour.

10.2 Any person who is deemed unruly or disruptive may be removed from the Jellurgal Aboriginal Cultural Centre Tour and will not be entitled to a refund. The Operator will not be responsible for any costs incurred by the Customer as a result of them being removed from the Jellurgal Aboriginal Cultural Centre Tour.

10.3 The Operator does not condone the use of illicit substances or alcohol prior to or during any Booking. The Operator reserves the right to exclude the Customer or any member of the Customer’s Booking from participating in the Jellurgal Aboriginal Cultural Centre Tour, in the Operator’s unfettered discretion if it the Operator form a reasonable belief that the Customer or a member of the Customer’s group are under the influence of alcohol or illicit drugs.

10.4 All parties attending the Jellurgal Aboriginal Cultural Centre Tour should be aware of their own physical and mental limitations before attending. Should the Customer be pregnant or have another medical condition that may be affected by attending the Jellurgal Aboriginal Cultural Centre Tour, the Customer must advise the Operator prior to making a Booking.

10.5 All parties attending the Jellurgal Aboriginal Cultural Centre Tour should be aware, as per the conditions of Burleigh Heads National Parks and Wildlife, camping and pets are not permitted.

10.6 Pets are not permitted on the Jellurgal Aboriginal Cultural Centre Tour during any booking, the Operator has the right to ask for the removal of any pet during any booking.

10.7 Assistance animals under the DDA (Disability Discrimination Act 1992) are accepted, please note the Operator has the right to request the correct documentation (handler identity card).

11. Clothing

11.1 The Customer acknowledges that appropriate clothing must be worn at all times on the Jellurgal Aboriginal Cultural Centre Tour. Appropriate clothing includes enclosed shoes.

11.2 The Customer acknowledges that Third Party Suppliers may refuse the Customer entry into their venue / site should the Customer not meet their minimum dress standard. The Operator will not be held responsible for any additional costs incurred by the Customer as a result of the Customer’s failure to meet the minimum dress standard.

12. Video Footage and Still images

12.1 The Customer grants the Operator the right to use any image of the Customer in any live or recorded video, display or any transmission or reproduction of the Jellurgal Aboriginal Cultural Centre Tour or Jellurgal Aboriginal Cultural Centre Service. All rights to broadcast, record, photograph, repeat, reproduce, or recreate the Jellurgal Aboriginal Cultural Centre Tour or Jellurgal Aboriginal Cultural Centre Service is reserved by the Operator. The Customer agrees not to take any action, or cause others to take any action, which would infringe on the Operator’s rights under this clause.

12.2 The Customer assigns to the Operator any intellectual property associated with any image of the Customer in any live or recorded video display or any transmission or reproduction of the Jellurgal Aboriginal Cultural Centre Tour or Jellurgal Aboriginal Cultural Centre Service.

12.3 Any still images the Customer takes during the Jellurgal Aboriginal Cultural Centre Tour with the Customer’s camera must only be used for private and domestic purposes and the Customer agrees that the Customer will not sell, license, broadcast, publish or otherwise commercially exploit them and in particular make available any still images taken at the event on the internet or to any third parties without prior authorisation from a Jellurgal Aboriginal Cultural Centre Representative.

12.4 No video or sound recordings are permitted to be taken by the Customer during any Jellurgal Aboriginal Cultural Centre Tour or Jellurgal Aboriginal Cultural Centre Service.

13. Entire Agreement

13.1 These Terms and Conditions constitute the entire agreement between the parties with respect to the subject matter of this document and supersedes all prior negotiations, contracts, Arrangements, understandings and agreements with respect to that subject matter.

14. Law

14.1 This document is governed by and construed under the law of Queensland Australia.

14.2 Any legal action in relation to this document against any party or its property may be brought in any court of competent jurisdiction in Queensland Australia.

14.3 Each party by execution of this document irrevocably, generally and unconditionally submits to the non-exclusive jurisdiction of any court specified in this provision in relation to both itself and its property.

15. Remedies

15.1 The rights of a party under this document are cumulative and not exclusive of any rights provided by law.

16. Severability

If any provision of this agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this agreement and rendered ineffective as far as possible without modifying the remaining provisions of this agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this agreement.

Terms and Conditions for Online Shop

This website is owned and operated by Kalwun Development Corporation T/A Jellurgal Aboriginal Cultural Centre, from here on referred to as “we” “us” and “our”. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. 

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  We therefore recommend that each time you access our website you read these terms and conditions.

1. Compliance with Terms and Conditions

1.1 You agree to be bound by these Terms and Conditions when you submit an Order to Jellurgal Aboriginal Cultural Centre using the online Order Form.

2. Privacy

2.1 We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us.  Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

3. Website Services

3.1 Unless otherwise stated, all prices are quoted in Australian Dollars (AUD) and where applicable, are inclusive of Goods and Services Tax (GST) for all sales within Australia.  We endeavour to ensure that all prices on our website are current. 

3.2 We reserve the right to amend our prices at any time.

4. Ordering Process

4.1 You may place an Order through the Website by submitting the electronic Order form on the Website.

4.2 By completing and submitting the electronic Order Form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

4.3 The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.

5. Acceptance or Rejection of Order

5.1 Kalwun Development Corporation T/A Jellurgal Aboriginal Cultural Centre reserves the right to accept or reject your Order.

5.2 In the event that we reject your Order we will notify you of this within five (5) Business Days after the placement of the Order.

5.3 Where we reject an Order and the payment has already been processed, we will refund any money paid to us in respect of that Order and make reasonable endeavours to process the refund within five (5) Business Days.

6. Order Cancellation Due To Error

6.1 Kalwun Development Corporation T/A Jellurgal Aboriginal Cultural Centre makes every reasonable effort to ensure that we are presenting accurate information on our website.

6.2 In the event that a product is listed at an incorrect price or with incorrect description or image due to a typographical error or similar oversight, Kalwun Development Corporation T/A Jellurgal Aboriginal Cultural Centre reserves the right to cancel the transaction whether or not the order has been confirmed and payment made to us.

6.3 If payment has been made to us we will immediately refund the amount paid by reversal of the initial payment. 

7. Product Descriptions

7.1 We strive to ensure that our products are described as accurately as possible on our website; however we do not warrant that the description is accurate.  Where we become aware of any incorrect description, we reserve the right to correct any error or omission. 

7.2 Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour or that any given image will reflect or portray the full design or options relating to that product.

8. Product Returns and Refunds

8.1 Our first priority is your satisfaction. If your item is faulty upon arrival or is not as described, we will gladly exchange the item or refund to you the value of the item.

8.2 Returns are subject to us receiving the item back within 10 days of receiving the item. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

9. Freight and Shipping

9.1 When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details.  We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

9.2 Shipping charges apply as are set out on our website. We reserve the right to amend these charges from time to time.

9.3 Delivery of your ordered product/s will be as set out on our website.  Title in the goods passes to you when we have accepted your offer to purchase and payment has been received.  

10. Insurance

10.1 Kalwun Development Corporation T/A Jellurgal Aboriginal Cultural Centre takes no further responsibility for the delivery of the order (ie lost or damaged) once we have a receipted proof of postage. We take every precaution to package the order carefully and sufficiently however we will not be responsible for any Third Party mishandling of orders.

11. Import Duties

11.1 Some countries impose import duties on goods brought into that country. It is your responsibility to determine what duty or tax you may have to pay to your Government for the import of goods ordered from us. We are not responsible for any customs brokerage fees or import taxes.

12. Availability of Goods

12.1 Although we strive to keep an accurate amount of stock on hand, you acknowledge that from time to time a product on our website may be unavailable due to unforeseen circumstances. We will endeavour to contact you within 5 business days to arrange a full refund, replace the item with a comparable piece in a similar price range or come to an alternative arrangement.

12.2 In the case of a full refund, the receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund.

12.3 We reserve the right to remove any product displayed on our website from sale either temporarily or permanently at any time without notice.

13. Payment Types

13.1 You can pay for your Order by any of the methods specified on the electronic Order Form on our website.

14. Jurisdiction

14.1 These terms and conditions are to be governed by and construed in accordance with the laws of the Queensland and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Queensland and you agree to submit to the jurisdiction of those Courts.

14.2 If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity.  If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

15. Indemnity 

15.1 By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website. 

15.2 When you visit our website, we give you a limited licence to access and use our information for personal use.

15.3 You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice.  Your use of our content in any other way infringes our intellectual property rights.

15.4 Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission. 

15.5 The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools.  The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

16. Intellectual Property Rights

16.1 The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

16.2 All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

17. Statutory Guarantees and Warranties to Consumers

Schedule 2 of the Competition and Consumer Act 2010 (“C&C Act”) defines a consumer.  Under the C&C Act we are a supplier of either goods or services or both to you, and as a consumer the C&C Act gives you statutory guarantees.  

If you are a consumer within the meaning of Schedule 2 of the C&C Act of our goods or services then we give you a warranty that at the time of supply of those goods or services to you, if they are defective then:-

17.1 We will repair or replace the goods or any part of them that is defective; or

17.2 Provide again or rectify any services or part of them that are defective; or

17.3 Wholly or partly recompense you if they are defective.

18. Disclaimers

18.1 Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

18.2 To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. 

18.3 We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

19. Hyperlinks

19.1 This website may from time to time contain hyperlinks to other websites.  Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website.  Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

19.2 Linking our website is not permitted.  We reserve the right to serve you with notice if we become aware of such linking.

Refunds and Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. within that time if you are not satisfied with your purchase so that we can resolve any problems. All returned items need to be in perfect unused condition complete with original packaging and should include a copy of your order form. Should the product not be in original condition, please contact us before returning it. All postage and insurance costs are to be paid by the buyer.

We recommend that you return your unwanted items using registered post or trackable courier. We will not be held responsible if returned items are lost in transit. You assume any risk of lost, theft or damaged goods during transit; we therefore advise you take out shipment registration of insurance with your postal carrier. Kalwun Development Corporation T/A Jellurgal Aboriginal Cultural Centre will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Returns/Exchanges for Sale Items & Bulk/Special Rate Orders

Products purchased in large quantities, at reduced rates may not be returned or exchanged.

Warranty Returns

In the rare case that you receive a faulty/damaged product upon delivery, simply contact Jellurgal Aboriginal Cultural Centre and we will organise to have the item replaced. All faulty/damaged goods must be returned to us for inspection. We recommend that you return your unwanted items using registered post or trackable courier. We will not be held responsible if returned items are lost in transit. When returning the defective goods you should include your order overview. Simply contact us before returning the goods and we will provide reply paid postage information.

Incorrect Delivery Returns

We do our very best to avoid this, but if you think you have received the wrong item, then please contact us.

When returning the goods you should include your order overview. Simply contact us before returning the goods and we will provide reply paid postage information.